Application Guide
Use MySafee to quickly organise documents from anywhere.
This Application Guide will help you navigate inside your digital safe, familiarise you with its internal structure and the options MySafee provides.
DESKTOP
MOBILE
Desktop Guide
The MySafee Digital Safe is a storage solution where you can store documents from both your computer and mobile device. This way, you'll always have your documents with you in the MySafee app.
Register now! Create your safe by entering your personal details and password. No personal data is required when you register the MySafee Crypto variant.
This passage is intended to familiarize you with the registration process and the steps you will take to create your own digital safe. It contains important information for choosing a digital safe variant, instructions for setting up your digital safe and other important information.
The MySafee variant is a basic full-featured version of the application. It is designed for those of you who are not afraid to share your personal information with us (even if it cannot be verified as real). This version registers your personal information and shares the email address you provide with us. The version allows you to recover your forgotten password and even if you lose it, you will not lose access to your digital safe. As with all versions of MySafee, we do not have the ability to check the documents you have stored. Therefore, we urge users to respect the prohibition of saving documents with racist themes, child pornography, documents spreading hatred towards other persons and any other documents whose dissemination may fulfill the facts of a criminal offence. You will be asked to vacate the digital safe when you stop using it. However, you do not need to worry as even if you do not pay for the service, we will give you 30 days to access your documents and only after a further 30 days we will proceed to dispose of your digital safe. The disposal will delete all your stored documents. However, we are confident that you will become our long-standing satisfied customers who will use your MySafee digital safe.
The MySafee Crypto variant is a modification of the basic MySafee version and is designed for those of you who are not willing to provide your personal information. However, this means that we cannot communicate with each other. We cannot reset a forgotten password or notify you that your subscription has expired. Everything will be entirely in your control, and the only information available to us will be whether or not the digital safe, marked with a mere numerical combination with no indication of the owner, has the service paid for. If the situation arises that the service has not been paid for more than 60 days, we will have no choice but to proceed with the disposal of such digital safe. We will only use the information bar inside the safe to notify you of the impending end of your subscription. The advantage of this version of MySafee is that it provides complete protection of your privacy, personal identity and any disposition of the digital safe is subject to your sole discretion.
The MySafee Free variant allows you to try the service for 30 days in free mode. If you upgrade to the full version of the service, your safe settings and stored documents will be preserved.
- Visit www.MySafee.com to learn about the digital safe app and choose one of your safe options.
- Choose one of the payment methods to pay for the service or upload your purchased voucher to the payment section of the MySafee app.
- Create your own internal structure for your digital safe and store all your important documents in the safe.
- Purchase contracts relating to your property,
- leases and other contracts relating to your home,
- medical reports of all members of your household,
- insurance policies protecting your property,
- certificates and other documents proving your qualifications,
- employment and similar contracts,
- court judgments or administrative decisions concerning you or family members,
- invoices, bills and other documents relating to your property,
- credit, loan or other financial agreements.
We recommend storing in a locked box, for example:
- copies of personal documents, certificates or copies of ID cards,
- copies of birth certificates for your entire family, marriage certificates, etc.,
- bank account agreements or bank statements,
- copies of documents from motor vehicles owned by you
- The MySafee digital safe is similar to a fixed safe or bank safe deposit box. However, it is tailored for the 21st century and is a fully digitised repository of your Documents that you can always access over the internet, wherever you are What you store in MySafee can be shared remotely to suit your needs Store your newly created Documents in your digital safe from anywhere Everything is intuitive, easy to understand using the national language and graphical help
- Your digital safe on your desktop is connected to your mobile devices through two-way communication You can therefore access the contents of your safe from your smartphone or tablet.
- Please pay particular attention to the choice of passwords Avoid passwords containing your date of birth, always choose a strong password Pay special attention to the password for accessing the Locked Box inside your digital safe.
- The terms and conditions for use of MySafee, including our privacy policy, contact information and email addresses can be found at the bottom of our website
- All software solutions applied to the use of the MySafee Digital Safe are subject to copyright protection under the laws of all countries of the European Union and the Swiss Confederation The application constitutes a unique work of authorship, the use of which outside the scope of the MySafee application is punishable by
It is a digital space with preset elements that allow easy handling of your saved Documents. It is up to you to decide how you want to design the internal partitioning of the safe to fit your needs. Each user has different needs, different numbers of household members, family members and the amount of Documents they deem appropriate to store in MySafee.
Important: In the bottom left corner of the web app, the time until your safe is automatically logged out counts down. Before logging out, a warning will appear on the screen to prevent automatic logout. This feature is important for your safety when working inside your safe.
After logging into the application, you will see a splash screen in your web browser window that divides your safe into the following three basic sections:
Import section, where all your documents are uploaded and will wait for you to store them in your safe. In this part of the safe, you will see all documents sent from both your PC device and any of your mobile devices, in which all you have to do is take a picture of the document and send it directly to the safe.
The safe section, where you can create up to 6 Strongboxes and name them according to your needs. Inside the Strongboxes you create Boxes, in unlimited quantities, with your own labeling of each of the Boxes. You can already store individual documents in a Box. You can label each document with your own name. You can move, delete, archive or merge Boxes. You can then share, delete, move documents to the Lockbox, or store them in the Archive. A special area is the Lockbox, which you can activate with another password of your choice. The contents of all your Lockboxes are encrypted and unreadable without properly opening the safe.
The Sharing section, in which you will have collected all the documents you wish to export from the Safe. User-friendly and intuitive help will allow you to download or send a document from your Safe to an email you choose or select in your contacts directory. For security reasons, documents cannot be shared directly from the safe deposit box.
There are icons on the right and left of the screen that allow you to perform individual actions within your safe. The detailed function of each icon is included in the Help or can be found later in this Guide.
The digital safe you create will become a unique repository for your documents that you can customize to suit your needs. It allows you to keep all your documents digitally with you at all times in a mobile app.
Follow the instructions below to tailor your digital safe to your own needs and requirements. You can customize all the names of the Strongboxes, Boxes and Documents as you see fit. Your Documents can be stored in Boxes, which you can create in up to six Strongboxes. You can create unlimited Boxes in each Package.
A strongbox is the internal storage area of the safe containing the Boxes and Documents. To increase the clarity of the internal layout, the application allows the creation of up to six Strongboxes. For the same reason, the application does not allow you to store individual Documents directly in the Clipboard. You can choose the names of the Strongboxes at your own discretion.
A Box can be created in each Package. You can set up and name an unlimited number of Boxes so that each Box contains Documents that are related to each other. Use Boxes to sort and store your Documents clearly.
A Document is a data file such as a contract, receipt or any document that you store in a safe and sort into Boxes according to their importance. By default, the safe is preset to store up to 2000 documents (3000 documents in the MySafee Crypto version). The safe capacity can be increased at any time in the application settings.
You can choosethe name of the Box as you wish. You can name not only your Boxes and Documents, but also Strongboxes.
The application determinesthe order of Strongboxes, Boxes and Documents alphabetically by name. However, you can change the order of Boxes and Documents based on their importance. You can change their location by simply dragging the mouse to the location of your choice.
A number in the upper right corner of each Strongbox or Box icon indicateswhen the safe or Box is full. This displays an indication of how many Boxes or Documents that particular Strongbox or Box contains.
The right-hand bar allows you to Document:
- Rename - allows you to change the name of the Document
- Move- allows you to change the location of the document
- Share- the document can be downloaded or emailed
- Lock- an option to move it to the Lockbox
- Archive- allows you to move the document to the Archive
- Delete- allows you to delete a document by moving it to the Recycle Bin
Use the Delete icon to delete any Document from MySafee. The document is moved to the Recycle Bin, where it remains for 30 days and is then automatically deleted permanently. You can also permanently delete a document from the Trash using the Destroy icon. However, if you still consider the Document to be important and do not want to permanently remove it from the Digital Vault, you have the option of moving the Document to the Archive, where it will await your next decision on how to dispose of it.
- Name, email, account password and Lockbox password information
- Details of your subscription and the payment method you have chosen
- Option to turn off/on two-factor email verification
- Option to increase the safe deposit box capacity
- Option to change plan from MySafee to MySafee Crypto
- Option to delete the contents of the Lockbox
- Option to melt the safe.
Allows you to save your contacts, including email addresses, so that you don't have to enter email addresses when exporting Documents from your Digital Safe.
Here you will find an overview of all accesses to your digital safe. The application allows you to register unauthorized access attempts to your digital safe by entering an incorrect password. In this case, the application will alert you to this attempt, assigning an IP address and identifying the country from where this attempt to access your safe is being made. In the MySafee and MySafee Free versions of the app, you can use the View Filter at the top of the screen to sort individual records. In MySafee Crypto, only failed attempts are displayed for security reasons.
Here you will find an overview of all payments made for MySafee. This puts your spending on the service under control. You can download and print a simplified tax document here
The application is currently available in the following languages:
- English
- German
- Czech
- Slovak
- Polish
- Hungarian
- Ukrainian
- French
- Italian
- Spanish
When you select this option, you will be redirected to the MySafee website in a new browser window where you can learn more about using the app.
When you select this option, you will be redirected to the MySafee website in a new browser window where you can browse the User Guide and get help on how to use the application.
Allows you to securely close your digital safe.
In this section of the Guide, we will introduce you to the functional use of the most important icons in MySafee. These control icons allow you to work intuitively with your digital safe. The application has been designed to require no special user expertise and has been built on a foundation of clarity and readability.
My Safe
The icon is located in the left toolbar. It always returns you to the home page of the application.
Locked box
The icon is located in the left toolbar. Use this icon to navigate to the Locked Documents overview after entering your password.
Archive
The icon is located in the left toolbar. Use this icon to navigate to the overview of the Documents you have moved to the Archive.
E-Diary
The icon is located in the left toolbar. You can use this icon to navigate to the storage space for your diary or notes in electronic form.
Trash
The icon is located in the left toolbar. You can use this icon to navigate to the overview of the Documents you have deleted.
User
The icon is located in the right toolbar. You can use this icon to navigate to the menu where you can also select the options: your personal profile settings, contact directory, logging and payment history, change language or get more advanced help.
Retrieved from
A function that allows you to search for a saved Document or Folder by the search phrase in the title..
Upload file
The icon is located in the right toolbar. Use this icon to select Documents to import from your device.
Upload file
The icons are placed directly in the vault structure. Use this icon to select Documents to import from your device. Dragging a file from your device onto this icon will directly place the Document in the desired location in the vault.
New Strongbox
The icon is located directly in the safe structure. With this icon you can create another Safe Deposit Box (up to a maximum of six Safe Deposit Boxes).
New Box
The icon is located directly in the safe structure. With this icon you can create another Box.
Change the view
The icon is located on the right side of the horizontal bar. It allows you to change the graphical display of the safe's contents. It is possible to switch between sheet and tile display.
Change of order
The icon is located on the right side of the horizontal bar. Clicking on the lock will unlock the internal layout of the safe structure on the desktop, you will be able to change the order of the Lockboxes and Boxes. After making a change in the order of the items, you must lock this setting by clicking the same icon again.
Interactive application guide
The icon is located on the right side of the horizontal bar. Click on the icon to display an interactive help that will guide you through all the features of the application.
Rename
The icon can be displayed in the right toolbar. With this icon you can easily change the name of an item in the safe.
Archive
The icon can be displayed in the right toolbar. Use this icon to move the selected Document to the Archive section.
Share
The icon can be displayed in the right toolbar. With this icon, you can share the selected Document by emailing them or saving them to your device.
Delete
The icon can be displayed in the right toolbar. Use this icon to move the selected Document or Box to the Trash.
Lock
The icon can be displayed in the right toolbar. Use this icon to move the selected Document to the Locked Clipboard, which is protected by an additional password.
Unlock
The icon can be displayed in the right toolbar. With this icon you can remove the selected Document from the Locked Clipboard and directly find a new location for it in the safe.
Retrieved from
The icon can be displayed in the right toolbar. Use this icon to remove the selected Document from the current location (Recycle Bin, Archive) to a newly selected location.
Remove
The icon can be displayed in the right toolbar. Use this icon to remove the selected document from the document selection for sharing. The document will not appear in the sharing section of the safe. You will find the document again in the structure of the safe where it is stored.
Merge
The icon can be displayed in the right toolbar if multiple Boxes/Boxes are selected. With this icon you can easily merge the contents of the items into one.
Move
The icon can be displayed in the right toolbar. With this icon you can easily change the location of the Document within the vault structure.
Viewed at
The icon can be displayed in the right toolbar in the Logging History section. You can use this icon to confirm that you have seen the logout failure/success record. When this feature is used, the notification notice next to the Logging History item in the Application Menu will be hidden.
New record
The icon can be displayed in the right toolbar in the E-Journal section. Use this icon to create a new entry in your E-Journal.
Edit by
The icon can be displayed in the right toolbar in the E-Journal or Contact Directory section. Use this icon to easily edit the selected entry.
Add contact
The icon can be displayed in the right toolbar in the Contact Directory section. You can use this icon to create a new entry in your Address Book.
When working with Documents, Boxes or Strongboxes, you may encounter the following icons in MySafee to make it easier to use.
The MySafee application can inform you of its status or changes that have occurred after logging in or while you are working. Below is a selection of some basic situations you may encounter in the application.
Record of attempted safe entry
An information bar may appear at the top of the screen. The app will prominently alert you that an attempt has been made to gain unauthorized access to your digital safe by entering an incorrect password.
Information about the upcoming end of subscription
An information bar may appear at the top of the screen. The app will alert you if your subscription is about to end.
Information about successful subscription renewal
An information bar may appear at the top of the screen. The application informs you about the successful payment and the new subscription validity.
Remaining time until automatic logout
The information is displayed at the bottom left of the screen. This is the countdown to automatic logout from the app. The time is regenerated after each activity in the safe.
Information about the used capacity of the safe
The information is displayed at the bottom right of the screen. Here you will find information about the number of stored Documents and the current maximum capacity of your safe.
Upload the document (contract, invoice, medical report, etc.), whether in the form of a file stored on your computer, on a data carrier or in your e-mail, to the import section of the safe. Using the MySafee mobile app, you can upload any Document captured via your mobile phone, tablet or other mobile device to the safe.
Import a Document from a mobile device
You can easily upload documents to your safe from your mobile device. You can add a Document to your safe deposit box structure directly in the mobile app. In case you do not select a specific location for the newly acquired Document in the mobile app, you can include it later using the web app in your PC's web browser. You can find the document in the import section of the safe.
Importing a Document from a PC
Just like from mobile devices, Documents can be saved to your safe from your PC after you have successfully logged into the safe.
Import section of the safe
Once you have uploaded a new Document to your safe, unassigned Documents will appear in the Import section of the safe at the top of the screen. From there, you can sort the Documents into Boxes.
Saving a Document to a Strongbox/Box
Use the arrow in the import section of the safe to sort the uploaded and unassigned Documents into the Boxes you created. First, select the Strongbox where you want to save the Document. Then drag and drop it into the selected Box.
You can share your Docs at any time from both your computer and your mobile device. Sharing your Docs is as easy as importing them. Move the selected Documents to the bottom of the shareable vault. You can drag them here with your mouse, or you can select the Documents and then use the "Share" control icon in the right toolbar. Navigate to sharing documents from where they can be sent to the email address you specify. You can also use this feature to download the document from the safe to your device. After successful upload or download, the (already shared) Document will be removed from the sharing section. If you want to send the selected Document multiple times, fill in the email addresses of multiple recipients.
Sharing a Document from a mobile device
You can download or share the stored Documents in the Vault using email or another popular communication application, as you are used to.
Share a Document from a PC
You can send selected Documents from your Safe Deposit Box directly from the MySafee app using the email address that is system set up for sending documents. The recipient will therefore not see your private email address. Documents can also be downloaded to your computer if they no longer require storage in the safe deposit box.
Sharing part of the safe
The lower part of the safe is used for sharing Documents. Copies of the Documents selected for sharing are filed in this section. You can share Documents by emailing them or saving them to your device.
In case you add a Document that you do not want to share to the sharing part of the safe, just mark the Document and use the Remove function. The Remove icon will appear on the right toolbar after you mark the Document. Removing a Document from sharing does not delete it from your repository.
A locked box is a place to store Documents for which you want to choose enhanced protection with an additional access password. (useful, for example, if you share access to your safe with third parties)
Security Note: When you activate the Locked Box, you choose your own password to access this part of the Digital Safe. The password you choose should be different from the entry password to your digital safe.
An e-diary is a storage space for your diary or notes in electronic form. These records are not protected by an additional password and can therefore be accessed by anyone you allow access to the safe.
The contents of the digital safe represent your ownership. The app operator does not have access to the safe. Therefore, it is not responsible for the contents of the Documents stored by you. For security reasons, we urge users not to leave their Digital Safe open. For security reasons, the digital safe will lock itself for prolonged periods of inactivity. You will be notified in due course when it is locked. The MySafee app will also send you information about all accesses to your digital safe. It will prominently alert you to any attempt to open your digital safe using an incorrectly entered password. The security level of the MySafee digital safe meets the latest security standards. It uses elements of bank identity and national identity authority. We therefore urge you to protect and appropriately strengthen your chosen passwords and other means of access to your MySafee so that you are able to eliminate any attempts at possible unauthorised access to your digital safe.
What should I do if I lose my safe deposit box password?
You can reset your password by clicking on the "Forgot Password" link on the login page and following the instructions sent to your email.
How many times can I enter an incorrect password?
You can try an incorrect password 5 times for an individual account, after which the login will be blocked for 5 minutes.
What is not allowed to be stored in MySafee?
You are prohibited from storing any documents related to racially or religiously intolerant texts in your digital vault, as well as documents containing any connection to child pornography and other documents whose storage and distribution is considered criminal under the laws of the client's country.
Can I use MySafee as a family safe with multiple accesses?
Yes. It is each user's decision how many people they allow access to their digital safe. The user can choose to allow access only to the safe deposit box portion of the digital safe or also to the Locked Box inside the digital safe.
How many mobile devices can I access my safe from?
A user is not limited to the number of mobile devices from which they can access their digital safe.
When and under what conditions will the digital safe be melted?
Upon non-payment of the subscription within 60 days of expiration. Also, if the user melts the safe themselves via the settings tab in the app.
